Learn

We’re dedicated to helping you get the most value from your continuous glucose monitor.

We have a range of video guides and blogs to support you along your ALLYcgm journey.

Resources:

Application Video

Read our latest blog post by AgaMatrix National Clinical Advisor Victoria Broadley.

If you’re a healthcare professional, we’ve got a range of benefits for patients and the NHS.

Read our blog post written by our National Clinical Advisor Victoria Broadley.

‘What is the UK’s best value CGM?’

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Frequently Asked Questions

Q. Do I need a prescription to buy ALLYcgm?

A: No, ALLYcgm can be purchased privately through our website, without needing to get a prescription from a healthcare professional. However, you should always consult a healthcare professional if you need medical advice.

Q: Can I travel with ALLYcgm?

A: Absolutely! You can take your ALLYcgm with you when you travel.

Q: What is your sensor replacement policy?

A: We are confident that when used correctly you will have a positive experience with our CGM technology. It is important to note that our CGM sensors are single use, disposable supplies intended for up to 15 days of use before being discarded. Due to the nature of our products, we are unable to accept returns for temperature-sensitive medical items, except where the product is faulty, damaged, or not as described. To read more about our warranty and returns, please visit this page.

Q: Can I shower, bathe or swim while wearing ALLYcgm?

A: Yes, all three! ALLYcgm may be submerged in up to 1m of water for up to 24 hours.

Q: What kind of phone do I need for the app?

A: To install and use the app on a smart device, the following minimum system requirements must be met: Android 8.0 or higher, iOS 13.2 or higher.

The smart device must meet the following system specifications and compatible models to use the ALLYcgm and ALLYpro app.

Operating System	Version
Android	Android 8.1 – 16 (Samsung, Google) Android 13 – 14 (vivo, Motorola, HONOR) HyperOS 1 – 2 (Xiaomi)
iOS	iOS 15 – 26

Recommended smart watch specifications

Operating System	Version	Resolution
Android	Android 8.1 – 16 (Samsung, Google) Android 13 – 14 (vivo, Motorola, HONOR) HyperOS 1 – 2 (Xiaomi)	192 x 192 or highter
iOS	iOS 15 – 26	324 x 394 or higher

Check the minimum requirements for your smart device before installing the app. The app may not function properly if you update the OS of your smart device after installing the app.
You can find the smart devices that have passed our compatibility test by clicking ‘View Compatible Models’ below. The app may not work properly on smart devices that have not been tested for compatibility.
Set the date and time automatically from the Settings menu of your smart device. If the date and time are not set automatically, you must set them manually if you travel to a different time zone.
Do not install the app on a smart device that has been tampered with through hacking. The app may not work properly.
Smartwatch app support may be limited in some regions.

Date of update: December 2025

View Compatible Models

Android Compatible Models

Android 8.1 – 16

Nothing Phone(3a) (A059)

Google Pixel 3 (G013A)

Google Pixel 4a (G025J)

Google Pixel 6 Pro (G8V0U)

Google Pixel 7 Pro (GE2AE)

Google Pixel 8 (G9BQD)

Samsung Galaxy A82 (SM-A826S)

Samsung Galaxy M53 5G (SM-M536)

Samsung Galaxy A54 5G (SM-A546S)

Samsung Galaxy A55 5G (SM-A556S)

Samsung Galaxy A8 (2018) (SM-A530N)

Samsung Galaxy A10 (SM-A105N)

Samsung Galaxy A12 (SM-A125N)

Samsung Galaxy A13 (SM-A135N)

Samsung Galaxy A14 (SM-A145M)

Samsung Galaxy A15 (SM-A155, SM-A155N)

Samsung Galaxy A16 (SM-165N)

Samsung Galaxy A21s (SM-A217N)

Samsung Galaxy A23 (SM-A235N)

Samsung Galaxy A24 (SM-A245N)

Samsung Galaxy A25 (SM-A256N)

Samsung Galaxy A30 (SM-A305N)

Samsung Galaxy A31 (SM-G315N)

Samsung Galaxy A32 (SM-A325N)

Samsung Galaxy A32 5G (SM-A326K)

Samsung Galaxy A33 5G (SM-A336N)

Samsung Galaxy A34 5G (SM-A346N)

Samsung Galaxy A35 (SM-A356, SM-A365N)

Samsung Galaxy A36 5G (SM-366N)

Samsung Galaxy A50 (SM-A505N)

Samsung Galaxy A51 5G (SM-A516N)

Samsung Galaxy A52 (SM-A525F)

Samsung Galaxy A53 5G (SM-A536N)

Samsung Galaxy A71 (SM-A715F)

Samsung Galaxy A73 5G (SM-A736B)

Samsung Galaxy A90 5G (SM-A908N)

Samsung Galaxy Note9 (SM-N960N)

Samsung Galaxy Note10 5G (SM-N971N)

Samsung Galaxy Note10+ 5G (SM-N976N)

Samsung Galaxy Note20 5G (SM-N981N)

Samsung Galaxy Note20 Ultra 5G (SM-N986N)

Samsung Galaxy S9 (SM-G960N)

Samsung Galaxy S9+ (SM-G965N)

Samsung Galaxy S10e (SM-G970N)

Samsung Galaxy S10 (SM-G973N)

Samsung Galaxy S10+ (SM-G975N)

Samsung Galaxy S20 5G (SM-G981N)

Samsung Galaxy S20+ 5G (SM-G986N)

Samsung Galaxy S20 Ultra 5G (SM-N986N)

Samsung Galaxy S20 FE 5G (SM-G781G, SM-G781N)

Samsung Galaxy S21 5G (SM-G991N)

Samsung Galaxy S21+ 5G (SM-G996N)

Samsung Galaxy S21 Ultra 5G (SM-G998N)

Samsung Galaxy S22 (SM-S901N)

Samsung Galaxy S22+ (SM-S906N)

Samsung Galaxy S22 Ultra (SM-S908N)

Samsung Galaxy S23 (SM-S911N)

Samsung Galaxy S23+ (SM-S916N)

Samsung Galaxy S23 Ultra (SM-S918)

Samsung Galaxy S23 FE (SM-S711N)

Samsung Galaxy S24 (SM-S921N)

Samsung Galaxy S24+ (SM-S926N)

Samsung Galaxy S24 Ultra (SM-S928N)

Samsung Galaxy S25 (SM-S931N)

Samsung Galaxy S25+ (SM-S936N)

Samsung Galaxy S25 Ultra (SM-S938N)

Samsung Galaxy S25 Edge (SM-S937N)

Samsung Galaxy Fold 5G (SM-F907N)

Samsung Galaxy Fold 2 (SM-F916N)

Samsung Galaxy Z Fold 3 5G (SM-F926N)

Samsung Galaxy Z Fold 4 (SM-F936N)

Samsung Galaxy Z Fold 5 (SM-F946N)

Samsung Galaxy Z Fold 6 (SM-F956N)

Samsung Galaxy Z Fold 7 (SM-F966N)

Samsung Galaxy Z Flip 5G (SM-F707N)

Samsung Galaxy Z Flip 3 5G (SM-F711N)

Samsung Galaxy Z Flip 4 (SM-F721N)

Samsung Galaxy Z Flip 5 (SM-F731N)

Samsung Galaxy Z Flip 6 (SM-F741N)

Samsung Galaxy Z Filp 7 (SM-F766N)

Android 13 – 14

Vivo Y27 (V2249)

MOTOROLA edge 40 (XT2303-2)

MOTOROLA moto g54 (XT2343-1)

MOTOROLA edge 30 (XT2203-1)

HONOR 70 (FNE-NX9)

HONOR 90 Lite (CRT-NX1)

HONOR 200 Lite (LLY-NX1)

POCO X3 Pro (M2102J20SG)

POCO X6 Pro 5G (2311DRK48G)

Xiaomi 11 Lite 5G NE (2109119DG)

Xiaomi 11T Pro (2107113SG)

Redmi 12 (23053RN02A)

Redmi 13 (24040RN64Y)

Redmi 14C (2409BRN2CL)

Redmi Note 11 (2201117TY)

Redmi Note 14 (24117RN76E)

Redmi Note 10 Pro 5G (M2101K6G)

Redmi Note 11 Pro 5G (21091116I)

Redmi Note 12 Pro (22101316C)

Redmi Note 13 Pro 5G (2312DRA50C)

Redmi Note 14 Pro 5G (24090RA29G)

Galaxy Watch compatible models

Wear OS(3.0~)

Galaxy Watch4 (SM-R865)

Galaxy Watch4 Classic (SM-R890)

Galaxy Watch 5 Pro (SM-R920)

Galaxy Watch6 (SM-R930)

Galaxy Watch6 Classic (SM-R960)

Galaxy Watch7 (SM-L305N)

Galaxy Watch Ultra (SM-L705N)

Apple iPhone Compatible Models

iOS 15 – 26

iPhone Xs

iPhone XR

iPhone 11

iPhone 11 Pro

iPhone 11 Pro Max

iPhone SE (2020)

iPhone 12

iPhone 12 mini

iPhone 12 Pro

iPhone 12 ProMAX

iPhone 13

iPhone 13 mini

iPhone 13 Pro

iPhone 13 Pro Max

iPhone SE (2022)

iPhone 14

iPhone 14 Plus

iPhone 14 Pro

iPhone 14 Pro Max

iPhone 15

iPhone 15 Plus

iPhone 15 Pro

iPhone 15 Pro Max

iPhone 16

iPhone 16 Plus

iPhone 16 Pro

iPhone 16 Pro Max

iPhone 16e

iPhone 17

iPhone 17 Pro

iPhone 17 Pro Max

iPhone Air

Apple Watch compatible models

watchOS(9.0~26)

Apple Watch 5

Apple Watch 6

Apple Watch 7

Apple Watch 8

Apple Watch 9

Apple Watch 10

Apple Watch 11

Apple Watch Ultra

Apple Watch Ultra 2

Apple Watch SE (2nd gen)

Apple Watch SE (3rd gen)

ALLYpro App can be run on smartphones that meet the following minimum specifications.

Android Smartphones

Android OS: 8.1

Resolution: 360 x 640

Manufacturer

Samsung, Google (Android OS 8.1)

vivo, Motorola, HONOR (Android OS 13)

iOS Smartphones

iOS: 15

Resolution: 375 x 667

Manufacturer: Apple

*ALLYpro App is to be installed and run on smartphones that meet the minimum specifications but there may be unexpected cases where it would not work properly.